The Electric Bike Shop is looking for a Full Time Sales & Stock Controller in Sutton Coldfield to join us due to further expansion. You will be responsible for delivering the highest levels of stock management. You will be processing stock in and out of the store, reviewing and organising reserved stock areas and stock investigations. You will also be responsible for meeting and greeting customers and providing outstanding levels of customer service, whilst discussing appropriate bike options tailored to meet each customer’s needs. You must be a flexible and committed with a can-do attitude and being solution focused and optimistic is an absolute must. A high level of customer care is required; you must be very approachable and be able to demonstrate strong communication skills with the ability to communicate with customers who have varying levels of cycling experience. The successful candidate will have strong problem solving skills and demonstrate an ability to use their initiative whilst working independently as well as working as part of a well-established close knit team. Experience / knowledge of electric bikes would be preferable, however full E-Bike training will be provided. We are looking for someone with previous experience in a similar role who is ready to take a step up to the next level. Full-time hours: Tuesday - Saturday Expected start date: ASAP Job Types: Full -time, Permanent Salary: £16,000 - £18,000 per year depending on experience.