Skilled Cycle Mechanic

Job Advert – The Bike Drop

Title: Skilled Cycle Mechanic

Job Location: Cirencester, GL7 2NX

Hours: 9:00 – 5:00 – 37.5h per week – Tuesday to Saturday (exact days)

Permanent Contract

Salary:  £26,000 – £31,000 (Depending on experience)

How to apply: harry@thebikedrop.co.uk

About The Bike Drop CIC

The Bike Drop CIC is a community-focused bike shop delivering high-quality servicing, repairs and refurbished bikes. We pride ourselves on expert mechanics, honest advice and fair prices.

As a Community Interest Company, 100% of profits are reinvested locally through our Bike Drop Academy and by increasing access to affordable, low-carbon transport. The Academy provides paid mechanic training, supporting trainees to achieve Cytech qualifications and build careers in the cycle industry.

We are a part of The Grace Network umbrella organisation. 

About the role

We’re looking for an experienced mechanic to join our shop and workshop. Reporting to the Regional Enterprise Manager, you’ll drive financial performance, social impact, customer loyalty and team culture.

You’ll work well within a team of mechanics, ensure exceptional service standards, maximise workflow of customer bikes and refurbished bikes. The role is hands-on servicing and repairing bikes, supporting training and delivering excellent customer service.

You’ll balance seasonal demand, maximise profitability and help ensure continued reinvestment into the community.

About You

You bring significant cycle industry experience and strong technical knowledge, with the confidence to lead from the front in a busy workshop. You’re organised, commercially aware and comfortable managing performance, workflow and targets.

You take pride in high standards, communicate clearly with both customers and team members, and enjoy developing others, particularly supporting trainee mechanics to grow in skill and confidence.

Role and responsibilities:

• Ensure the highest level of servicing and repairs for our customers and refurbished bikes.
• Responsibility for the day-to-day may fall to you when the General manager is away. Opening and locking up, customer queries, complaints and mechanical expertise. 
• Communicate effectively with the team, wider network and suppliers.
• Keep on top of customer communications to ensure flow of bikes and income from the workshop and shop
• Get involved with the cycle mechanic training sessions when planned with the REM.
• Work well within a small team to ensure a positive flow of workshop jobs, bike sales and donations
• Ensure Bike Drop actively connects and promotes within the wider network of social businesses on site – The Long Table, Kids Stuff, Home Remedy
• Maximising profitability by closely adhering workshop targets
• Assist in maintaining the appearance of the shop and workshop, ensuring high standards are kept
• Work with the mechanics to meet production/labour income targets to ensure financial stability throughout the year and low season
• Stock management maintained at appropriate levels of stock with seasonal changes identified. 
• Ensure compliance with Health and Safety legislation.
• Maintain relationships with current suppliers, along with the ability to understand current trends, feedback is always welcome.
• Maintain positive communications around product warranties with suppliers and internally. 
• Positively engage with customer queries and manage complaints alongside the GM.

Benefits

• Staff access to trade account prices for bikes, parts and accessories.
• Access to cycle to work schemes
• The Long Table offering barista café / restaurant / bar – often running great events.
• Staff discount from Home Remedy, Kids Stuff & The Long Table
• Joining a community focussed business that is making a difference within the district

Salary & Hours

• Working hours: 9:00am – 5:00pm Tuesday – Saturday 
• Job Types: Full-time, Permanent
• £26,000 – £31,000

Candidates at the higher end of the salary range will usually have: 

• Vast industry knowledge and senior-level experience. 
• Demonstrable success in leading workshops through periods of growth.

How to apply and deadline

Closing date for applications: Sunday 15th March 2026

Interview dates: Monday 16th – Friday 20th March

If working for The Bike Drop and the job role described sounds like what you have been looking for, then we would love to hear from you! To apply, please email with your CV and a cover letter that answers these 4 questions:

1. What makes you the right person for the job?
2. Why do you work in the cycle industry?
3. Highlight your mechanical skill and experience, can you work on any bike?
4. What drew you to The Bike Drop CIC?

Reporting Lines 

You will report to the Workshop Manager

Reasonable Adjustments 

We want our application/recruitment process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward or any reasonable adjustments we can make for you please email harry@thebikedrop.co.uk or call 07940385992 directly to discuss what support we might be able to provide. 

The Culture  

We’re not just about what we do, but how we do it. Our culture, defined by community, empowerment, teamwork, optimism, and ethical practices, is the heartbeat of our organisation. It’s more than words; it’s our everyday actions that shape our culture. 

Ethical Framework: 

Our framework embodies principles such as consistency, integrity, openness, and humility. We’re committed to creating a respectful, inclusive, and positive workplace, championing trust and employee well-being. 

Equality, Diversity and Inclusion 

We are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value the unique perspectives and experiences that everyone brings. 

Right to Work in the UK 

In line with UK employment law, applicants must have the right to work in the UK. Proof of eligibility will be required during the recruitment process. 

How We Use Your Data 

Any personal information you provide during the recruitment process will be used solely for the purpose of progressing your application, assessing your suitability for the role, and meeting legal or regulatory requirements. Your data will be handled in accordance with the UK General Data Protection Regulation (GDPR) and our Privacy Policy.