Sales Manager, Field Based\r\n\r\nTo apply, please download and complete a\u00a0job\u00a0application form\u00a0and email it to\firstname.lastname@example.org\r\n\r\nWe believe that electric bikes are the future. Letting more people get out onto two wheels, getting people out of traffic jams, and helping friends and families spend more time together are just some of the benefits that became the driving force behind The Electric Bike Shop.\r\n\r\nWe are seeking an experienced and motivated Sales Manager to lead our bike shop's sales team and drive business growth. The ideal candidate should possess a strong passion for cycling, exceptional leadership skills, and a proven track record of achieving sales targets. As the Sales Manager, you will be responsible for developing and implementing sales strategies, managing the sales team, and ensuring an exceptional customer experience.\r\n\r\nIf you are an enthusiastic leader with a knack for driving sales and building strong customer relationships within the biking community, we encourage you to apply. Join our team and play a pivotal role in helping people embark on memorable cycling experiences while contributing to the growth of our bike shop.\r\n\r\nYOUR RESPONSIBILITIES.\r\n\r\nSales Strategy and Planning:\r\n\r\n \tDevelop and execute effective sales strategies to achieve and exceed sales targets.\r\n \tAnalyse market trends, customer preferences, and competitor activities to identify opportunities for growth.\r\n \tSet clear sales goals and communicate them to the sales team, providing necessary guidance and support.\r\n\r\nTeam Management:\r\n\r\n \tTrain and onboard sales staff, ensuring they have the product knowledge and customer service skills needed to excel.\r\n \tSet individual and team performance goals, regularly monitor progress, and provide constructive feedback to enhance performance.\r\n \tFoster a positive and motivated work environment, promoting teamwork and collaboration.\r\n\r\nCustomer Experience:\r\n\r\n \tLead by example in delivering exceptional customer service, creating a welcoming and informative atmosphere for customers.\r\n \tHandle customer inquiries, concerns, and complaints, resolving issues in a professional and timely manner.\r\n \tImplement strategies to enhance customer loyalty and repeat business.\r\n\r\nInventory Management:\r\n\r\n \tCollaborate with the purchasing team to manage inventory levels, ensuring a well-stocked and diverse range of bikes and accessories.\r\n \tMonitor product trends and demand patterns to optimize inventory assortment and minimize overstock or understock situations.\r\n\r\nSales Performance Analysis:\r\n\r\n \tRegularly analyse sales data, trends, and performance metrics to identify areas for improvement.\r\n \tGenerate reports and present findings to senior management, making data-driven recommendations for enhancing sales strategies.\r\n\r\nPromotions and Marketing:\r\n\r\n \tCollaborate with the marketing team to develop and execute effective promotional campaigns and events to boost sales and increase brand visibility.\r\n \tUtilize social media, online platforms, and local networks to promote the shop's products and services.\r\n\r\nOperational Efficiency:\r\n\r\n \tEnsure compliance with operational procedures, including cash handling, sales transactions, and inventory tracking.\r\n \tMaintain a clean, organized, and visually appealing store environment that aligns with the brand image.\r\n\r\nTHE SKILLS & BEHAVIOURS THAT MAKE IT ALL HAPPEN.\r\n\r\n \tIn-depth knowledge of bikes, cycling accessories, and the biking industry.\r\n \tExperience in car sales is seen as an advantage.\r\n \tProven experience in sales management, preferably in the retail, car or sporting goods industry.\r\n \tExcellent communication and interpersonal skills.\r\n \tStrong leadership skills with the ability to inspire and motivate a diverse sales team.\r\n \tThe ability to maintain composure & a consistent approach when under pressure.\r\n \tCustomer-centric approach with a passion for delivering exceptional service.\r\n \tAnalytical mindset with the ability to interpret sales data and trends.\r\n \tProficiency in using sales and inventory management software.\r\n\r\nCompany Benefits:\r\n\r\n \tCompetitive salary\r\n \tGenerous staff purchase scheme\r\n \tCompany bonus scheme\r\n \t28 days annual leave including bank holidays per year, plus a non-contractual extra day off for your birthday and an extra 3 days leave around Christmas.\r\n \tEmployee healthcare scheme and employee assistance programme\r\n\r\nFull-time hours:\u00a037.5 hours per week across Monday - Friday\r\n\r\nExpected start date:\u00a0ASAP\r\n\r\nJob Types: Full-time, Permanent\r\n\r\nSalary:\u00a0\u00a335,000- \u00a350,000 OTE per year depending on experience.